Shipping policy
Please note that due to COVID-19 the standard delivery times, particularly for international shipments, may become extended.
Processing times:
The one-off pieces listed as IMPRINT Specials are ready for immediate dispatch. The remaining jewellery (IMPRINT Collection, CØLØNY Collection) will be predominantly made to order, especially the rings. The processing time for those items will be 3-6 weeks, although it maybe quicker.
Delivery:
• All UK shipments are sent by insured Royal Mail Special Delivery Guaranteed by 1pm® next day service.
All items will be issued a tracking number and will require a signature on arrival.
Special Next Day delivery to any UK address is £7.50.
Free Special Delivery for all UK orders over £100.
• All international deliveries are sent by the insured Royal Mail International Tracked & Signed, and should normally arrive within 3 to 5 working days to any European address, while worldwide delivery takes 5 to 7 working days.
IMPORTANT: Please note, that any import duties, sales taxes or other import costs are not included in the delivery cost and are the sole responsibility of the customer.
The customer is responsible for providing any information required by customs to ensure the goods are cleared.
We recommend you contact us or your local customs authority to determine what this price is before ordering if you have any concern.
Delivery to any address outside of the UK is £20.
• If you require a special shipping arrangement, like courier shipment, please get in touch with me before ordering to arrange it.